Saturday, April 27, 2019
Effective Communication Skills in Healthcare Coursework
Effective Communication Skills in Healthcare - Coursework ExamplePatients often notion frustrated because their doctors do not apply patient-oriented dialogue skills which result into negative outcomes on the delivery of authentic medical advice. Patients as well as complain of lack of important attributes of their physicians, such as empathy and kindness, which can lead to a communication gap between the two sides of the communication process (Hassali, Shafie, & Khan, 2012).It has been reported that patients concern on communication behaviour has positive outcomes in their level of satisfaction, and this kind of patients tend to be more submissive to treatment. On the negative side of it, poor communication skills on the part of the healthcare provider results in unsated patients that reflects in the quality of the treatment and compliance to drug therapy (Lochman, 1983 as cited in Hassali, Shafie, & Khan, 2012). There are also reports that the lack of correct information resul ts into inefficient health care, the inability of doctors and healthcare professionals to provide patients needs, and absence of note and dignity of patients. On the other hand, health professionals also reported lack of skills in having good blood with patients. According to Nrgaard et al. (2012), healthcare providers should have positive relationships with each other, particularly in providing respect and savvy to their peers so that they can provide respect and positive relationships with patients. There are problems that hamper the ideal patient-physician communication. sometimes the healthcare providers have a busy schedule and need to treat many patients.
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